Fraudsters are unusually active during holiday weekends. Current phishing emails entice the reader to open an attachment. You may believe it is real, but it is not! Advise everyone who has access to the GDS not to open attachments or log into the GDS through an email. You may also check with your GDS to see if they have a program to “turn off your ticketing” (note that this type of program is different than simply turning off the printer) when your agency is closed (evenings, weekends and holidays).
Example of a current phishing email enticing the reader to open an attachment.
Malware, Spyware and Viruses are unwanted software that is installed in your PC or Network without your knowledge or consent. Each is designed to either damage your computer or network or to take control of it. Often it gathers personal or business information using ‘key logger’ malware to obtain such things as GDS logins and passwords and send the information to the criminal’s computers. Malware, Spyware and Viruses change all the time so you need to implement appropriate and updated procedures and systems to prevent unauthorized access to your PCs and Networks.
What should you do now?
What should you do during the upcoming holiday weekend?
If you believe you have received a phishing email, please forward the email to firstname.lastname@example.org with the subject: possible phishing email.
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ARC powers the U.S.-based travel industry with premier business solutions, travel agency accreditation services, process and financial management tools, and powerful data analytics. In 2014, ARC settled $89.6 billion worth of carrier ticket transactions for more than 9,400 travel agencies with 13,000 points of sale. By providing world-class business services and products, ARC enables participating agencies and 200 carriers to focus on what's important–increasing their revenue. Established in 1984, ARC is headquartered in Arlington, Virginia. For more information, please visit www.arccorp.com.