Milestones

2014
ARC launches first annual TravelConnect conference in Washington, D.C.
A record-breaking 100,000 EMD transactions are processed
ARC partners with Expedia to publish Air Travel Trends Study
2013
ARC MarketPlace surpasses 10,000 unique agent customer bookings
The new Communication Center for agents is launched
2012
ARC crosses the 2,000 mark in processing EMD transactions
ARC, in collaboration with industry, modernizes the Agent Reporting Agreement (ARA)
2011
Washington Business Journal names ARC as one of Washington's healthiest places to work
2008
Flex Rate Plan for Carriers implemented
ARC Accreditation Mark and VTC (Verified Travel Consultant) Mark launched
2007
ARC introduces multi-currency settlement model for CTDs
E-ticketing reaches 98% as sales approach $80 billion
ARC Verified Travel Consultant program introduced
Last paper-based piece of settlement automated by ARC Memo Manager
2005
E-ticketing reaches 89% as sales climb to $70.5 billion
IAR 2.0 introduces Web-based electronic reporting (tab...tab...tab becomes click...click...click)
2003
Post 9-11 sales bottom out at $63 billion before beginning recovery
2001
ARC launches Document Retrieval Service (DRS) - an industry-leading data warehouse and online document lookup system, replacing the need for paper records as e-ticketing becomes the norm. Sales drop to $70 billion in the wake of 9-11 tragedy.
2000
Number of accredited travel agency locations dips to 38,800 while sales reach record $83.5 billion
1999
Puerto Rico and the U.S. Virgin Islands are included in ARC's settlement system
1998
Corporate Travel Departments (CTD) first begin accreditation by ARC
Declining number of accredited Travel Agency locations drops to 45,500 as a result of consolidations and commission cuts, while sales grow to top $73 billion
1997
ARC launches Interactive Agent Reporting (IAR) - an all-electronic sales reporting system for Travel Agents
1996
ECCB program enhanced to facilitate daily billing cycles, placing travel agent settlement on par with carrier direct sales
1995
ARC processes the first travel agent issued e-ticket
ARC launches Travel Agent Service Fee Program - letting agents settle their value-added services
Number of accredited travel agency locations reaches 47,000; sales top $61 billion
1989
ARC introduces the Electronic Credit Card Billing Program (ECCB)
1984
As a result of deregulation, Airlines Reporting Corporation (ARC) is established as a close corporation owned by scheduled airlines of ATA that signed Carrier Services Agreement
ARC takes over operation of the ASP December 31
1978
Congress passes Airline Deregulation Act
1964
ATC establishes the Standard Ticket and Area Settlement Plan (ASP)
"Standard Agent's Ticket" and combined sales reporting adopted
Number of accredited U.S. Travel Agents reaches 5,000; sales reach $1 billion
1945
Air Traffic Conference of America (ATC) adopts the "ATC Resolutions and Sales Agency Agreement"
Number of accredited U.S. Travel Agents reaches approx. 600
1938
Civil Aeronautics Act passed by Congress
Development of Standardized Travel Agency System
ARC Marketplace